Support

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Common Questions

How do I delete my account?

Go to Profile → Settings → Delete Account. Your data will be permanently removed within 30 days.

I didn't receive a confirmation email.

Check your spam folder. If it's not there, contact us and we'll resend it.

How do I get an invite code?

Invite codes are shared by existing Up members. Ask someone already on the platform to invite you.

Can I change my username or email?

You can update your profile info from the Edit Profile screen. For email changes, contact support.